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Household Insurance Claims

If you are advising of a claim and your insurance company is listed below then please use the appropriate telephone number. These numbers are 24 hour claim lines.

Otherwise telephone the epartment that you are insured with. Please note you may have to fill in an official claim form as well.

Please note if the incident appears non-fault we can offer a special costs recovery service including a free hire car service, please contact the claims department on 0844 888 5001 - open 9am - 5.30pm Mon to Fri, 9am - 4pm Sat.

Below are the numbers for various insurers on our panel. Please ensure that you report the claim to us as well by calling us on 0844 888 5001. This will enable us to act promptly on your behalf.

Claim numbers (most 24 hours):

Company Contact Information
Axa 0870 556 1161
Chubb 0800 018 0678
Churchill 0845 073 1114
Equity Red Star 0870 350 1730
Fairplay 02893 364 005
Fortis 08701 222 021
Groupama 0870 010 7376
Heath 01403 321 114
Legal and General 0870 523 4511
Outside UK: 0800 136 903
Link 0870 241 4956
MMA 0870 844 4441
NIG 0870 0100 343
Norwich Union 0800 012 345
Oak Underwriting 0117 934 2111
Prestige 0289 332 9332
Royal Sun Alliance 0870 160 3210
Zurich 0845 300 4055

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I have never received such prompt attention. The best service I have ever received. Thank you.

LC, Lancashire

I wish all insurance companies were like this.

MA, Essex

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