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Customer Survey

Client reference (optional):
What was your call regarding?
Did you have any problems contacting us?
If you had problems contacting us, please tell us what they were:

Please rate the following aspects of your call:

Staff attitude:
Staff knowledge:
Staff helpfulness:
Hold time during your call:
Overall satisfaction of your call:

Were you pleased with your overall call experience?
If yes, please tell us your positive comments:

Do you feel there were any areas of your call experience that we could have improved?
If yes, please tell us your suggestion(s):
Would you recommend us to a friend or relative?
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All comments are viewed by our management.

One of the best customer services I have dealt with in a long time

JM, Dumbartonshire

The only reason I ticked excellent was because there was no higher to go. 1st class customer service. Companies could learn a lot from you

BK, Merseyside