Call us: 0844 888 5544
Quote Line Hours: Mon to Fri 9am-7pm, Sat 9am-4pm
Email: quotes@adrianflux.co.uk
Paperwork and Documents FAQs
When will I receive my insurance documents?
We release your policy documents on the day that your policy commences. They are either sent by first class post or by email, depending on the option that you have selected. Emailed documents are always sent as soon as possible, irrespective of the time that the policy was taken out. Postal documents may be sent by first class post the following day if the policy was taken out later in the day.
Choosing to have your documents sent to you by email is not only quicker, but also kinder to the environment. You can also keep a copy of your documents handy without having to find space for them in the house!
We offer the Royal Mail's Special Delivery service for our clients who chose to have their documents issued to them by post, and would like to guarantee their delivery. This is subject to a small charge.
