Car Insurance

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Did you call us for customer service on Monday? If you did, you may well have found yourself speaking to one of our General Managers – Paul – who gallantly manned the phones for a day!

As you may know from previous blog entries we try to make the job as much fun as possible and we have many competitions in our monthly newsletter to win tons of prizes. At Xmas, we ran a competition to ask all the staff what their ‘Xmas Wish’ was – and the best one would come true! Our lucky winner’s entry was;

‘My Xmas wish is to have Paul sit and do my job all day while I relax in a health spa’

And lo and behold, it came true! So off toddled Michelle to the Imagine Spa at Knights Hill (for all you Lynn folk) and Paul braced himself for a day taking calls.

9am Monday did not go smoothly with some I.T issues but he soon got into the swing and was well away by 10am – helped by his own personal supervisor of course! Paul managed the entire day and took an impressive 39 calls! And so far we’ve only found the one file that needed a spot of ‘fixing’. Watch this space …

As you can see below he was dressed to impress on the day. It should be pointed out that our staff do not read books through the course of the day – the now heavily pregnant Ellie in the background is actually on her lunch! Ellie needed a bit of R&R after having to sit next to the big boss man all day …

I think perhaps I’ll give him a grade 3 at his pay review this year. Or perhaps I wont be here anymore, after being sacked for that comment …

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