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New winter mobility scooter breakdown policy

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November 7, 2011
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A new breakdown policy for mobility scooters has been launched in time for winter. New mobility scooter breakdown policy launched in time for winter
The policy was devised by Chartwell Insurance in response to feedback from customers worried about getting stranded away from home, particularly as the cold weather closes in.

Gerry Bucke, general manager at the specialist insurance broker, said the breakdown of a scooter could be a traumatic experience.

“The number of requests we had for breakdown cover showed that there’s a real concern among our customers about being left high and dry away from home,” he added.

“Mobility scooters give people their freedom and we’re delighted to have negotiated a special deal for existing or new customers who take out our scooter insurance.”

Cover costs £35 a year, and includes roadside assistance, the cost of getting home and hire of a replacement scooter while repairs are undertaken.

If the breakdown occurs on a day trip and cannot be fixed on location, the customer would be taken back to the bus or minibus for free.

Chartwell’s mobility scooter insurance covers purpose build scooters, power chairs and electric wheelchairs, plus adapted manual wheelchairs.

Cover includes third party liability up to £2million, theft, lost keys and overseas use.

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