Customer Information

Household Insurance Claims

If you are advising of a claim and your insurance company is listed below then please use the appropriate telephone number.
These numbers are 24 hour claim lines.

Otherwise telephone the department that you are insured with. Please note you may have to fill in an official claim form as well.

Below are the numbers for various insurers on our panel. Please ensure that you report the claim to us as well by calling us on 0344 381 6505. This will enable us to act promptly on your behalf.

Claims Numbers (most 24 hours):

CompanyContact Information
AGEAS BEDS (15/20/25) EDI0345 122 3293
AGEAS SI (15/20/25) EDI0346 122 3293
AGEAS SI (20/25) (MNW)0347 122 3293
AGEAS GROUPAMA HOME0161 834 9888
  
AMTRUST EUROPE01159 349818
  
ARO LANDLORD01732 783575
  
AXA EXTRA0330 024 6842
  
ARCH HOME INSURANCE TIC0344 856 2121
  
AXIS01443 229 513
  
CASTLE HOME POUND01274 518383
CASTLE NIG0345 246 8534
  
COVEA PROFILE0330 024 2255
  
FIRST UW PREMIUM0330 124 5164
FIRST UW PREMIER0330 124 5164
  
FLUX REFLECTION NON STANDARD TIC0344 856 2088
  
GALLAGHER HEATH (PEN)03301 026 766
  
GEO PRIVATE CLIENTS01245 396482
  
INTEGRA – ELECTUS01274 700 810
INTEGRA – NIDUS01274 700 810
  
LV0800 681 6367
  
MIDAS0330 123 5748
  
MODUS RESIDENTIAL PROPERTY0333 5776548
  
PEN UNDERWRITING0345 0729989
  
PLUM EFLEX0345 013 4048
PLUM ELET0345 013 2385
  
PRESTIGE HOME0800 0327 327
  
TOKIO MARINE HCC01443 229 513
  
URIS FORTRESS0344 412 4222