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Careers at Adrian Flux

Looking for your next challenge? We’re always on the lookout for talented people to join our fun-loving team. We offer a truly flexible, staff-led approach to work, allowing you to choose your own schedule, and we only promote from within, giving you ample opportunity to build a career at Adrian Flux.

Apply now and begin your new career with Adrian Flux.

We’ve thrown away the 9-5 rulebook

We believe that life shouldn’t revolve around work. We’re keen for our staff to live life to the fullest – to enjoy those precious moments with your kids, to finally get that decorating done, to explore hobbies, new and old. That’s why we offer flexible working, competitive pay, remote working options and tons of holiday.

But don’t just take our word for it! We won the 2023 UK Company Culture Award for Best Flexible Working Policy – and we’re just getting more flexible. 

Prefer to work fewer hours one week and overtime the next? Fine by us. Need to attend an appointment? No problem. Want to work from home? We can train you remotely. Our pioneering approach is designed to cater to your lifestyle so you don’t have to cater your lifestyle to the job.

Happy young female working from home for an insurance company with headset and laptop
Happy young female working from home for an insurance company with headset and laptop

Apply now and begin your new career with Adrian Flux.

Plenty of opportunities to build a career

We’re keen on empowering people and helping them achieve more, which is why we only promote from within the company. Plus, we offer generous bonuses to those who excel in their role.

We’re always open to new ideas and encourage staff to take ownership of their work. And with plenty of training opportunities, there’s lots of learning on the job!

If this sounds like something you’d be interested in, apply to one of our roles.

Apply now and begin your new career with Adrian Flux.

The social perks of working for Adrian Flux

We work hard but play harder. We hold staff parties over summer and Christmas, and also give away tickets for gigs at the Waterfront in Norwich and events where Adrian Flux exhibits. And, of course, many of our perks allow you to socialise outside of work; we offer employee discounts on a range of businesses, including restaurants and cinemas, so you can enjoy outings with loved ones. Here are more of the perks you’ll enjoy when working at Adrian Flux:

  • Flexible working
  • Lots of holiday
  • Competitive salary
  • Private healthcare insurance for those who have been with the company for 12 months
  • Remote working options
  • Ability to earn bonuses
  • Career growth opportunities
  • Event ticket giveaways
  • Great staff parties
  • Employee discounts, including for gyms, restaurants and cinemas
  • Staff app to track hours, enter competitions, get mental health support, and more
Mum with two young daughters baking at the kitchen table

Proud to offer Careers for the Individual

If there’s one thing you should know about Adrian Flux, it’s that we’re passionate about finding Insurance for the Individual – that is, tailoring cover to those who are struggling to find insurance that matches their needs.

And we apply the same ethos to the way we treat our team: we know that everyone has their own hobbies and activities that they want to pursue and their own personal commitments to uphold, which is why our flexible approach is tailored to suit your individual needs.

Mum with two young daughters baking at the kitchen table

What is Adrian Flux?

So what or who is Adrian Flux? It all began in 1973 when Adrian couldn’t find an insurer who would cover his Spartan kit car and decided to form his very own insurance brokerage with the aim of insuring the “uninsurable”. Since then, the company has grown to become the UK’s largest independent insurance broker and now employs more than 2,000 staff members across the country. Find out more about Adrian Flux in Our Story.

Adrian-Flux-Brand-Story

Our vacancies

This role will be telephone-based dealing with mostly incoming telephone enquiries. Your duties will involve offering our customers a complete customer care package. This will cover a wide range of subjects in connection with our customers’ insurance, with an emphasis on helping customers with their policy enquiries.

Customer Service Advisor: £22,000 – £24,000

Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.

Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.

Bonuses: up to £350 per month subject to performance

Location:

We have 3 offices to choose from:

  • East Winch, PE32 1HN
  • North Lynn, PE30 2HZ
  • Norwich, NR1 4GA

100% remote/home working or a hybrid role between office and home working are also available.

Requirements:

We’re looking for people who enjoy interacting with a variety of different people and are comfortable doing so over the telephone. You’ll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.

Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.

The Role:

Your duties will involve offering our customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our customers’ insurance. These may include: providing quotations for motor, commercial and household insurance; renewing customers’ policies; discussions about outstanding paperwork or payments; processing changes customers may wish to make to their policies; cancellation requests and dealing with general customer enquiries. Successful candidates will receive full training on: our range of products, how best to meet our customers’ requirements and how to use the computer system.

Opportunities to earn generous bonus payments by reaching performance related targets are also available.

Hours of Work:

We pride ourselves on our flexible working benefits and the control it provides our staff. During the training process, you will work 32 hours per week, but once trained you can benefit from our flexible working hours, as outlined below.

Flexible Working Hours:

We offer flexible working, enabling staff to create their own working pattern. Once training is complete, staff work either 30 or 35 hours a week depending upon their working pattern chosen.

Hours must be worked during opening hours which are: Monday – Friday, 9:00am to 5:30pm and Saturday 9:00am – 3:00pm. Saturday working is optional. 

Career Opportunities:

Adrian Flux Insurance is a rapidly growing business providing plenty of career opportunities for the right candidate.

If you’re hungry for progression and would like to move into management, Adrian Flux Insurance could be just the place for you.

Be part of a successful team and help drive the company forward.

Staff Benefits:

  • Access to our market-leading flexible working package that provides a great life balance
  • A working week that consists of only 30 or 35 hours
  • Holiday allowance is variable depending on your working pattern but up to five weeks holiday (plus Bank Holidays) is available
  • Private healthcare insurance for those who have been with the company for 12 months
  • The ability to select your own pattern of working
  • Remote working options
  • A transparent monthly bonus system
  • Optional paid overtime can be chosen on a weekly basis
  • Full and extensive training provided
  • Excellent promotion prospects
  • Fantastic social events
  • Excellent facilities
  • Free parking (East Winch & North Lynn)
  • Subsidised canteen (East Winch Only)
  • Numerous competitions, daily, weekly and monthly
  • Employee discounts which include gyms, restaurants and cinemas
  • Staff app to track hours, enter competitions, get mental health support, and more

Apply now and begin your new career with Adrian Flux.

This role will be telephone based (both in and outbound calls) where you’re required to sell insurance policies to clients who are actively looking to us for insurance there is no cold-calling!!

Insurance Sales Specialist: £22,000 – £24,000

Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.

Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses (up to £750 per month subject to performance) and voluntary paid overtime.

Location:

We have 3 offices to choose from:

  • East Winch, PE32 1HN
  • North Lynn, PE30 2HZ
  • Norwich, NR1 4GA

100% remote/home working or a hybrid role between office and home working are also available.

Requirements:

Good communication skills, basic computer skills, you should have some confidence and be someone who is friendly, helpful and has an engaging personality.

The Role:

Your duties will primarily be telephone based; receiving calls from prospective customers, taking all relevant information, providing quotations for motor, commercial and household insurance and securing the sale of the policy. Customers will need to be advised of policy details. You will take payments to initiate cover, deal with online quotations, and contact customers that have requested callbacks.

Successful candidates will be given full training on our products and how to use the computer system. You will be trained in insurance underwriting and will learn sales techniques to help place and secure business. No previous sales experience is required but good communication skills that could translate to a confident and friendly telephone manner are essential for this position.

Opportunities to earn generous bonus payments by reaching performance related targets are also available. Be part of a successful team and help drive the company forward.

Hours of Work:

We pride ourselves on our flexible working benefits and the control it provides our staff. During the training process, you will work 32 hours per week, but once trained you can benefit from our flexible working hours, as outlined below.

Flexible Working Hours:

Decide whether you work 30 or 35 hours on a weekly basis depending on your personal commitments. Essentially, you’re in control of when you want to work the majority of your hours. And, as Adrian Flux is open for 60 hours per week, you have a lot of flexibility in this regard.

You can even choose to work no weekends or evenings if this works better for your schedule.

Flexible working benefits available between Monday to Friday 9am to 7pm all year round. Talk to us about your preferred working pattern.

Saturdays are optional but we are open between 9am to 3pm.

Sundays are optional but we are open from 10am to 2pm.

Career Opportunities:

We only promote from within, so if you work hard, have the right attitude and apply yourself in the correct manner, progression into management can be achieved relatively quickly in fact, 18 months is currently our record!

Staff Benefits:

  • Access to our market-leading flexible working package that provides a great life balance
  • A working week that consists of only 30 or 35 hours
  • Holiday allowance is variable depending on your working pattern but up to five weeks holiday (plus Bank Holidays) is available
  • Private healthcare insurance for those who have been with the company for 12 months
  • The ability to select your own working pattern
  • Remote working options
  • A transparent monthly bonus system
  • Full and extensive training provided
  • Excellent promotional prospects
  • Fantastic social events
  • Excellent facilities
  • Free parking (East Winch & North Lynn)
  • Canteen that is subsidised (East Winch Only)
  • Numerous competitions daily, weekly and monthly
  • Employee discounts which include gyms, restaurants and cinemas
  • Staff app to track hours, enter competitions, get mental health support, and more
  • Be part of a successful team and help drive the company forward.

Do you want to be a future Manager at one of the UK’s largest insurance specialists and one of West Norfolk’s largest employers?

Apply now and begin your new career with Adrian Flux.

This role will be telephone-based dealing with a mixture of both incoming and outgoing telephone enquiries. Your duties will involve getting our customers/potential customers to the relevant area of our business using a sophisticated telephone platform.

Reception Clerks: £20,500 – £22,000

Potential salary of £24,800 plus bonuses for established Reception Staff

Bonuses: up to £150 per month subject to performance

Location:

We have one office, plus the option to work remotely:

  • East Winch, PE32 1HN

100% remote/home working or a hybrid role between office and home working are also available.

Requirements:

We’re looking for people who enjoy interacting with a variety of different people, and are comfortable doing so over the phone. You’ll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.

Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous reception experience is not required, but a confident and friendly telephone manner and skills using a computer are essential.

The Role:

Your main objective will be to answer incoming customer enquiries and to then establish what department the call needs to be transferred to – full training will be provided to ensure you are confident in making the correct transfer. 

You will be part of the company’s thriving outbounding section, using our predictive dialler platform. There are a variety of campaigns here and we only make contact with customers that have made it known they are looking for an insurance quote or assistance with their policy. 

Opportunities to earn generous bonus payments by reaching performance related targets are available on a monthly basis and each member of the team receives an annual appraisal. 

Working Hours:

We have three working patterns available, which all include working until 7pm on a rota basis. Working on a Saturday from 9am – 3pm is also a requirement. 

Career Opportunities:

Adrian Flux Insurance is a rapidly growing business providing plenty of career opportunities for the right candidate.

If you’re hungry for progression and would like to move into management, Adrian Flux Insurance could be just the place for you.

Staff Benefits:

  • Holiday allowance is variable depending on your working pattern but up to five weeks holiday (plus Bank Holidays) is available
  • Private healthcare insurance for those who have been with the company for 12 months
  • A transparent monthly bonus system
  • Full and extensive training provided
  • Excellent promotion prospects
  • Fantastic social events
  • Excellent facilities – such as free tennis court booking
  • Free parking (East Winch)
  • Subsidised canteen (East Winch Only)
  • Numerous competitions, daily, weekly and monthly
  • Staff app to track hours, enter competitions, get mental health support, and more
  • Employee discounts which include gyms, restaurants and cinemas
  • Be part of a successful team and help drive the company forward.

Apply now and begin your new career with Adrian Flux.

Apply now and begin your new career with Adrian Flux.