Recruitment

Working for Adrian Flux is rewarding and challenging, providing you with a fast-paced, fun working environment and great opportunities for career progression.

Check out our current vacancies below, and click the apply button to view the application form.

Your duties will involve offering our existing clients a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our clients' insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests, renewing policies and also dealing with any general enquiries they may have. Successful candidates will receive full training on our range of products, how best to meet our customers requirements and how to use the computer system. Successful applicants must be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential. As a Customer Service Clerk you'll have the opportunity to earn a wide range of bonuses relating to performance-based targets. So help us deliver on our target of unrivaled service levels and join our customer service team.

Normal Working Hours

9am – 5:30pm all year round
Saturdays 9am – 1pm or 9am – 4pm

Saturdays are working on a monthly rota system where you might work every other Saturday or less.

This role will be telephone based, (both in and outbound calls) where you’re required to sell Insurance policies to clients who are actively looking to us for Insurance, there is no cold-calling!!

Starting Salary            £16,500 - £20,000 depending on experience

Potential Earnings    Up to £25,250 Plus Bonuses

Bonus Payments        Up to £750 Per month subject to performance

Location:

  • East Winch    PE32 1HN
  • North Lynn    PE30 2HZ
  • Norwich          NR1 4GA

Requirements:

Good communication skills, basic computer skills, to have some confidence and be someone who is friendly, helpful and has an engaging personality.

The Role:

Your duties will primarily be telephone based; receiving calls from prospective customers, taking all relevant information, providing quotations for motor, commercial and household insurance and securing the sale of the policy. Customers will need to be advised of policy details. You will take payments to initiate cover, deal with online quotations and contact customers that have requested call-backs.

Successful candidates will be given full training on our products and how to use the computer system. You will be trained in insurance underwriting and will learn sales techniques to help place and secure business. No previous sales experience is required but good communication skills that could translate to a confident and friendly telephone manner are essential for this position.

Opportunities to earn generous bonus payments by reaching performance related targets are also available. Be part of a successful team and help drive the Company forward.

Hours of Work:

Monday to Friday the working week is between 35 to 37.5 hours per week or 7 to 7.5 hrs per day. More detail would be provided at interview.

Saturdays 9am - 1pm or 9am - 4pm

Saturdays are worked on a two-month rota system where you will be required to work three Saturdays during an eight-week period, which is part of your salary. Additional pay awarded for those who wish to work more than the required amount.

Career Opportunites:

We only promote from within, so if you work hard, have the right attitude and apply yourself in the correct manner, progression into management can be achieved relatively quickly, in fact 18 months is currently our record!

Staff Benefits:

  • 38 days holiday (including Bank Holidays)
  • A transparent Monthly bonus system
  • Full and extensive Training provided
  • Excellent Promotional prospects
  • Fantastic social events
  • Excellent facilities
  • Free Parking (East Winch & North Lynn)
  • Canteen that is subsidised (East Winch Only)
  • Numerous Competitions, daily, weekly and monthly
  • Smart Dress Code
  • The ability to select your working pattern from 4 flexible options after 12 months

Do you want to be a Future Manager at one of the UK’s largest Insurance Specialists and one of West Norfolk’s largest employers?

If so, apply now and begin your new career with Adrian Flux.

Donna Desborough
Adrian Flux Insurance Services
East Winch Hall
East Winch
King's Lynn
PE32 1HN