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Adrian Flux

www.adrianflux.co.uk - Save money with Specialist Insurance

75% of customers could get a cheaper quote over the phone*

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Adrian Flux

Get our best possible rates by calling us on 0330 123 1232

Or call 0800 369 8590 free from a landline

Existing customers call Customer Service on 0344 381 6502

Or Email contact-us@adrianflux.co.uk

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Rachel, one of our Household department managers with a Jaguar in front of East Winch Hall.

Apply for a job

If one of our vacancies sounds like the ideal job for you, simply download our application form and return it to us.

Donna Desborough
Adrian Flux Insurance Services
East Winch Hall
East Winch
King's Lynn
Norfolk
PE32 1HN

Jobs at Adrian Flux Insurance Services

Challenging opportunities in insurance

Customer Service Clerks

Your duties will involve offering our existing clients a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our clients' insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests, renewing policies and also dealing with any general enquiries they may have. Successful candidates will receive full training on our range of products, how best to meet our customers requirements and how to use the computer system. Successful applicants must be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential. As a Customer Service Clerk you'll have the opportunity to earn a wide range of bonuses relating to performance-based targets. So help us deliver on our target of unrivaled service levels and join our customer service team.

Normal working hours
9am - 5:30pm all year round
Saturdays 9am - 1pm or 9am - 4pm

Saturdays are worked on a monthly rota system where you might work every other Saturday or less.

Sales Clerks

Duties are primarily telephone based; receiving calls from prospective customers, taking all relevant information, providing accurate quotations for motor insurance and securing the sale of the policy. Customers will need to be advised of all policy details, including policy excesses and additional benefits. You will take payments to initiate cover, set-up payment plans, deal with online quotations and contact customers that have requested quotation call-backs. Successful candidates will be given full training on our products and how to use the computer system. You will be trained in insurance underwriting and will learn sales techniques to help place and secure business. No previous sales experience is required but good communication skills that could translate to a confident and friendly telephone manner are essential for this position. Opportunities to earn generous bonus payments by reaching performance related targets are also available. Be part of a successful team and help drive the Company forward.

The hours of working are based on a shift rota basis:

Winter Months:
9am - 5pm
10am - 6pm
11am - 7pm
Saturdays 9am - 1pm or 9am - 4pm

Summer Months:
9am - 6pm
10am - 7pm
Saturdays 9am - 1pm or 9am - 4pm

Saturdays are worked on a monthly rota system where you might work every other Saturday or less.

Administration Clerks

Your main duties will involve processing all incoming and outgoing correspondence for our clients insurance policies. These duties include checking received correspondence is complete, chasing any outstanding documents and sending out policy certificates, along with dealing with Insurance Company paperwork and memos. You'll also process internal diaries, policy payments and occasionally deal with clients in the Visitors' Room. You will also be required to use the telephone. Predominantly, this will involve making outgoing calls. Successful candidates will receive full training on our range of products, how best to meet our customers requirements and how to use the computer system. Previous administrative experience is not required, but successful applicants must be proactive, efficient and highly self-motivated. As an Administration Clerk you'll have the opportunity to earn a wide range of bonuses relating to performance-based targets. If you think you have what it takes to be a part of our successful team, contact us today.

Normal working hours:

Winter Months
9am - 5pm
Saturdays 9am - 1pm or 9am - 4pm

Summer Months
9am - 6pm
Saturdays 9am - 1pm or 9am - 4pm

Saturdays are worked on a monthly rota system where you might work every other Saturday or less.

For each full time position the minimum starting salary is £12,000 per annum. Exact wages are dependant on each applicant's qualification and experience.

We're looking for professional people to join our Household Insurance Team

We offer competitive salaries, bonuses, 6 weeks holiday (in addition to Bank Holidays), Saturday pay, Company pension scheme, stunning location with free parking and fabulous recreation facilities. Salary negotiable depending on experience. Positions available:

 

Application Form Download

Our application form is available online for you to download, print, and send to us! Click the link below to download the Adobe Acrobat PDF file.

Application form

The postal address to send the completed form to is:

Donna Desborough
Adrian Flux Insurance Services
East Winch Hall
East Winch
King's Lynn
PE32 1HN

 

Related links:

How to find us

Adrian Flux timeline

Adrian Flux history profile

History of East Winch Hall, our office

www.adrianflux.co.uk - Save money with Specialist Insurance

Call us now for a tailored quotation 0800 369 8590

* 75.68% of all customers receiving an online quote in November 2014 could have obtained a cheaper quote over the phone, based on the information they provided.
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